Returns & Exchanges
We want you to be completely satisfied with your furniture hardware, which is why we offer a 60-day hassle-free return policy for all unused items in their original packaging. Whether you have changed your mind or ordered the wrong size, our team is here to ensure your project stays on track.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Secure the Package
Carefully pack your hairpin legs or hardware in their original box, ensuring all screws and floor protectors are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at your nearest authorized courier location; remember to keep your tracking receipt.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.